A vital service to enhance your callers’ experience.
Give your
callers the professional, human touch when they call your business. It’s a great way to
give the impression of a larger operation and keep callers engaged while they
wait for an answer!
You choose
what’s said and the voice that records it, so Messaging on Hold will always
represent your business, exactly how you want it to.
We even get
recordings live in as little as 2 days, so that you can react to any new
business needs or operational changes!
Manage your customers with a professional voiceover at every stage of their call:
Your phonecalls are valuable, and we want to handle them in the correct manner. Professional actors enchance your phone system with real emotions and empathy. AI speech cannot do this, and we want the best for you.
You'll recognise our actors from big-brand adverts on TV and radio. So why not have the same voice as John Lewis, or Saturday Night Takeaway for your phone system?
Have a listen, and choose your favourite below.
What information needs sharing?
Identify the essential information that needs to be shared. This helps you decide
which of the three Messaging on Hold products you’ll need, as well as keeps you
focused on making that info clear to the caller.
Simple words. Simple sentences.
Don’t pad-out scripts with complex language and jargon! Messaging on Hold
needs to be simple, and to the point, so your callers can hear it wherever they are.
If possible, repeat your key messages to make sure callers absorb them.
Make it memorable!
Whether it’s a joke, an interesting factoid or a ‘different’ way of saying their call is
important, make sure your callers have a positive memory of their on-hold
experience.